At CottageArts.net, our hope is to help make your memories into lasting works of art. By sharing our digital scrapbooking and photography ideas and products with you since 2003, we hope that our site can be a place for you to be inspired each time you visit.
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*If you have a download or support question, please see support
for more information or scroll down this page.*
Our Creative Team
Founder, Product Designer, and
President of CottageArts.net, has
loved photography, illustration, paper and fiber arts since her teen years, which
has evolved into a career as a graphic artist and photographer. She
has an affinity for nature photography and richly textured
collage, evident in her artwork that comprises most of the Simply Digital product line. As a passionate artist and writer, Michelle strives
to design beautiful products with which others feel inspired to create their own stories and art.
Adobe, Epson, HP, Jasc, Corel, Creative Memories, NRN Designs, Somerset Memories, Life Images, Creating Keepsakes, Simple Scrapbooks,
Memory Makers, Scrapbook Craft, Lasting Moments, KMT Software,
writing side, Michelle authored the book, Scrapbooking the Digital
Way for Jasc Software/Corel in 2003, and served as a Charter Board
Member for Simple Scrapbooks' Digital
Scrapbooking Magazine, and is an Advisory Board Member for Somerset Memories Magazine, where she regularly contributes articles for their Digital
Michelle holds a B.S. degree in Computer Information Systems and has
over 15 years experience in the information technology and printing
industries As a
photographer, writer, and graphic artist, her passion is to
teach others the exciting possibilities of creating art with the aid of
Michelle's right-hand man and technical guru, holds a B.S. degree in Computer Science, with over 25 years experience in the
information technology and printing industries. His knowledge
and interest in digital scrapbooking and photography has been instrumental in the
formation and operation of CottageArts.net.
Kris and Michelle reside in Sauk Rapids, Minnesota, with their
three rapidly growing kids and little yorkie. Scrapbooking will hopefully
slow down the growth process (or at least capture it, so they can
remember it!). They love to spend time on the lakes of
Minnesota in the summer and be cozy indoors in the winter!
Secure Ordering Options
Customer Service Hours:
9 am - 5 pm CST Monday-Friday
All of our products are download only, so if you are a new customer and are unsure how to download your order, please see the section below on Downloadables
. Our product descriptions state the size of the download zip file. We sell only digital downloads, not printed paper products. The shipping method you select during checkout does not determine whether the product is a download or CD. If the custom-burn CD item is added to your cart, we will burn your items to a CD and ship it via the shipping method you select.
As you are not required to set up an account with us to place an order, your order confirmation e-mail is very important to keep track of your order history. Please keep it/them in a folder for future access.
Our downloadable products are available immediately during checkout on the Order Confirmation page with BLUE download buttons (at the top right of page). Simply press this button to begin downloading the item. Repeat for each item. Alternatively, you can come back to the Order Status page later and download the item. You can always get to your Order Status page using the URL from your Order Confirmation email (check your spam if you didn't receive it). Please note that Yahoo Shopping asks for verification that you are the purchaser by asking for your PayPal account or credit card number (depending on payment method), however, you are NOT charged again.
For more information on downloadables, see our Download Tutorial
When purchasing downloads only, please select the default "Downloadable" shipping method. This will allow you to complete your order with no shipping and handling charge. Orders which include downloadables and other products requiring shipping must use a different shipping method. If the "Downloadable" shipping method is used with non-downloadable products, First Class Mail will be the assumed option, and the appropriate charge will be applied.
For all other questions regarding our product line, web site, art licensing, or CD returns, please contact us at firstname.lastname@example.org. After five years in business, we are known for our helpful technical support and friendly customer service, and will get back to you as soon as we can!
Tips on sending support e-mails:
1. Always include a subject line. If you placed an order with us, please put "CottageArts Order enter your order number
Inquiry" in the subject line.
2. If you have not heard from us within one business day, please re-send the e-mail, as it likely went into our spam or did not arrive successfully.
3. If you have not heard from us after one more business day or want to talk to us in person, please give us a call at our office number listed above in the table. You can leave a voicemail if we are away from our desk or if it is after office hours, and we will return your call.
We use Yahoo Store and along with Yahoo, take seriously the issue of security. Every time you send us your credit card number and your billing and shipping information, we use the industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted. We also encrypt your credit card number when we store your order.
Shipping and Handling
Shippable products (Custom-burn CDs) will be mailed via USPS. The shipping and handling charge will normally be $2.95 for USPS First Class mail, or $4.95 for Priority Mail, in the United States.International Shipping and Handling
All customs taxes, duties, or fees levied on international shipments are the sole responsibility of the customer.
Shipping and Handling for international shipments will be charged based on destination, weight and service selected. These charges will appear during the checkout process before you must complete your order. Note that First Class International Mail typically takes 4 - 10 days to reach the destination country. Delivery times within your country are dependent on your country's postal service. For more information, please check the United States Post Office website at www.usps.com.
We reserve the right to refuse a shipment to certain locations due to political instability or other reasons. For estimating purposes, a shipment of five or less of our CDs will typically weigh less than one pound (16 ounces).
Items may ship separately.Sales Tax
- Applicable sales tax will be charged automatically to orders shipped to Minnesota.Methods of Payment
- We accept Paypal, Visa, MasterCard, Discover, and Diner's Club International.Hardware and software requirements
- see our product overview
CottageArts.net, LLC, 8795 Burton Place NW, Rice MN 56367
E-mail us with other inquiries at: